One AI Autopilot that works for your customers, your customer & revenue orgs, and your partners with their indirect customers.
Your Direct Customers, Your AM/Renewal Orgs, Your Partners, Your Indirect Customers.
Run one Autopilot of AI Agents across every revenue-driving stakeholder. Power business reviews, onboarding and re-onboarding, conversational feedback, and “How do I…?” answers on demand.
Switch the lens, not the engine.
Let branding, narrative, and depth adapt automatically for direct customers, internal customer & revenue orgs, and partners with their indirect customers, keeping value, risk, and next best actions aligned across all three fronts.
Use Cases for Direct & Indirect Customers
Turn business reviews, feedback, and support into a 1-on-1 growth engine for every account — whether they buy from you directly or through partners.
Customer-facing agents (Presenter Host Agent, Lifecycle Agent, Feedback Agent, Embedded Support Agent, Renewal & Expansion Ops Agent) connected to direct and indirect customer accounts
Business reviews as your secret growth engine: one-on-one interactive, personalized presentations that show value, usage, adoption, and next steps for every customer.
ROI and churn mitigation: compare projected vs. actual rolling ROI to predict churn quarters earlier, make renewals easier, and surface expansion opportunities.
Auto-benchmarking: help customers see how they stack up against similar segments so they know where to invest effort for better outcomes.
Conversational CX and PX feedback: interweave NPS, CSAT, CES, PMF, and product-efficiency questions directly into the conversation instead of sending yet another survey link.
Embedded support deflection: deflect common “How do I…?” questions with in-context answers from your docs and ticket history, while escalating cleanly when a human is needed.
Indirect customers, same experience: Give partner-managed accounts the same high-quality, co-branded or partner-branded journey — on the same Autopilot.
Use Cases for Customer & Revenue Orgs
Give CS, AM, sales, and executives the intelligence and story they need before every conversation.
Revenue & Renewal Intelligence: see health, ROI, NRR, and churn risk across the base so no customer quietly slips into yellow or red.
Intelligent benchmarking: compare accounts by segment, region, and product to see which cohorts are over-performing, under-performing, or ready for expansion.
Pre-meeting QuickBriefs: auto-generated briefings for CSMs, AMs/AEs, and executives that summarize usage, value, risks, and recommended next moves.
Ask-Me-Anything on every brief: let internal stakeholders drill into the numbers, segments, and history without hunting through multiple dashboards.
Executive portfolio reviews: AI-presented roll-ups that help leaders understand where growth is coming from, where risk is building, and how partner motions fit into the picture.
Use Cases for Partners & Indirect Customers
Turn partners into a governed growth engine with partner lifecycle, satisfaction, and accountability — plus world-class experiences for their customers.
Partner-facing agents (Presenter Host Agent, Partner Lifecycle Agent, Feedback Agent, Partner Accountability, Embedded Support Agent) and Indirect (Partner-Managed) Customers.
Partner lifecycle at scale: onboard, enable, and re-engage resellers, distributors, MSPs, and agencies with personalized, AI-presented briefings and playbooks.
Partner satisfaction and coaching: run PSAT and partner feedback programs, then turn the results into clear coaching recaps for partner managers and executives.
Partner accountability: benchmark partners on health, PSAT, ARR, and NRR so you know who is driving outcomes, who needs help, and where to focus MDF and enablement.
Embedded support deflection for partners: answer questions on programs, MDF rules, tools, and implementation patterns without generating a support ticket for every detail.
Partner-branded and co-branded reviews: generate and present lifecycle and value reviews on behalf of partners, while still giving you full visibility into performance.
Indirect customers as first-class citizens: ensure partner-managed accounts receive the same level of insight, feedback loops, and proactive guidance as your direct customers, all on the same Autopilot.
